Pocket Admin is committed to maintaining competitive virtual administration fees, inline with industry standards.

We understand how hard it is to start a small business and maintain a healthy profit margin.  Our purpose is to provide a service that will help a business grow and thrive – high fees would just be counterproductive!

Packaged hours further help you stick to that tricky budget – YOU are in control.

Our services are moulded to your business – check out some of our services and design samples!

Frequently Asked Questions

Why Should I Purchase Packaged Hours?

Packaged hours are offered (and recommended) because it’s tricky to give an accurate quote for an admin task.  There are a lot of variables that go into what is required to complete a task – our focus is on the budget of your business, so we’d rather not overcharge for contingencies.

Which Package Should I Choose?

It all depends on the size of the job!  It’s best to choose a package that most closely suits the approximated time plus contingency.

Packaged hours are at a discounted rate, incrementally discounted depending on package size.  This makes them perfect for ongoing work with Pocket Admin as well!

 What If I Don’t Use All The Packaged Hours I Paid For?

That’s OK, it means you’ve prepaid the help of Pocket Admin for another time!

Purchased hours do not have an expiry date!  You can use them up in a day … a week… a month … a year… And our pre-purchased hours come with a guarantee that they will be honoured, even in the unlikely event of cessation  of trading.

As a member of the VA DIRECTORY, we have access to a network of professional, trained Virtual Assistants. In the unlikely event that Pocket Admin is unable to fulfill the pre-purchased hours, another Virtual Assistant will be able to complete the work at no extra cost.

Can I Still Choose The Hourly Rate?

Of course you can!  That’s completely up to you.  You can opt to either:

  • Pay a quoted amount (estimated hours plus an additional contingency fee); or
  • Be invoiced for the total hours at the end of the task.
How Do I Track My Pre-Purchased Hours?

Pocket Admin issue regular timesheets to clients as a quality assurance and transparency measure.

These timesheets outline:

  • How many hours were purchased
  • How many hours were used
  • How the hours were used
  • How many paid hours remain
What Payment Methods Are Available To Me?

Pocket Admin issue Tax Invoices with payment details listed on them.

These payment methods are:

  • Paypal
  • Direct Deposit
  • Credit Card (2.2% card fee)
  • Bank Cheque / Money Order (Personal Cheques not accepted)
  •  Cash (face to face transactions only)